Fraud Prevention Specialist - Hybrid Banking Support in Telford

Fraud Prevention Specialist - Hybrid Banking Support in Telford

Telford Full-Time 28500 - 29500 £ / year (est.) Home office (partial)
Teleperformance

At a Glance

  • Tasks: Assist customers with banking needs while ensuring fraud protection.
  • Company: Join Teleperformance, a leader in customer support and fraud prevention.
  • Benefits: Competitive salary up to £28,500, OTE of £29,500, and flexible working options.
  • Other info: Initial on-site training in Glasgow with potential for hybrid work.
  • Why this job: Make a difference in banking security and help customers feel safe.
  • Qualifications: 2 years of financial services experience and strong communication skills.

The predicted salary is between 28500 - 29500 £ per year.

Teleperformance is hiring a Fraud Specialist in Telford, UK. This position offers a competitive salary of up to £28,500 with OTE of £29,500, along with various benefits. The role involves assisting customers with their banking needs while ensuring fraud protection.

Successful candidates will have at least 2 years of financial services experience and excellent communication skills. The first three months involve on-site training in Glasgow, with the potential for flexible working thereafter.

Fraud Prevention Specialist - Hybrid Banking Support in Telford employer: Teleperformance

Teleperformance is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries and comprehensive benefits, including flexible working options after initial training in Glasgow, we empower our Fraud Prevention Specialists to thrive in their roles while making a meaningful impact in the banking sector.

Teleperformance

Contact Details:

Teleperformance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fraud Prevention Specialist - Hybrid Banking Support in Telford

Tip Number 1

Network like a pro! Reach out to folks in the banking and fraud prevention sectors. LinkedIn is your best mate here – connect, engage, and don’t be shy to ask for advice or insights about the role.

Tip Number 2

Prepare for those interviews! Research common questions for fraud prevention roles and practice your responses. We can help you with mock interviews to boost your confidence and nail that communication aspect.

Tip Number 3

Show off your experience! When discussing your background, highlight specific examples from your financial services experience that demonstrate your problem-solving skills and ability to handle fraud cases.

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!

We think you need these skills to ace Fraud Prevention Specialist - Hybrid Banking Support in Telford

Fraud Prevention
Customer Service
Financial Services Experience
Communication Skills
Problem-Solving Skills
Attention to Detail
Analytical Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in financial services. We want to see how your skills align with the role of a Fraud Prevention Specialist, so don’t hold back on showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud prevention and how your communication skills can help us assist customers effectively. Keep it engaging and personal.

Showcase Your Experience:Since we’re looking for candidates with at least 2 years in financial services, make sure to detail your relevant roles. Highlight specific examples where you’ve successfully dealt with fraud or customer support situations.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Teleperformance

Know Your Stuff

Make sure you brush up on your financial services knowledge. Understand common fraud schemes and how they impact customers. This will show that you're not just familiar with the role but also genuinely interested in protecting customers.

Practice Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member, focusing on explaining complex concepts in simple terms.

Showcase Your Experience

Be ready to discuss your previous roles in financial services. Highlight specific examples where you successfully identified or prevented fraud. This will demonstrate your hands-on experience and problem-solving skills.

Ask Insightful Questions

Prepare some thoughtful questions about the company’s approach to fraud prevention and customer support. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.