Teleperformance in Glasgow is seeking an experienced Team Leader to drive customer service delivery and team performance. You will coach, motivate and manage a team to exceed customer expectations while maintaining high-quality outcomes.
The role is on-site, full-time, with a start date of 26th October 2026 and a permanent contract. A dynamic, fast-paced environment awaits a proactive leader who can foster a positive team culture and deliver measurable results.
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Team Leader – Inspire Excellence in Customer Experience employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
