Team Leader - Customer Service

Team Leader - Customer Service

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic customer service team and inspire excellence in service delivery.
  • Company: Join a supportive company that values your growth and wellbeing.
  • Benefits: Enjoy flexible working, health support, and financial advice perks.
  • Other info: Great opportunities for career progression and recognition through monthly awards.
  • Why this job: Make a real difference while developing your leadership skills in a hybrid role.
  • Qualifications: Experience in customer service and strong leadership abilities.

The predicted salary is between 30000 - 40000 Β£ per year.

Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you choose to come to the office.

Hours: Monday to Friday 09:00 – 18:00

  • GP’s
  • Mental Health Support
  • Financial Advice
  • Legal Advice
  • Critical Illness – up to Β£10,000
  • Cycle to Work Scheme
  • Eyecare support voucher
  • Holiday Purchase Scheme
  • Length of Service Awards
  • Workplace Pension
  • Monthly Inspire Awards – For the best of the best
  • Refer-A-Friend earns up to Β£1,200 for you
  • Monthly Wellbeing Webinars
  • Dedicated Employee Experience Progress – Here to support TP journey

Team Leader - Customer Service employer: Teleperformance

Join a forward-thinking company that prioritises employee wellbeing and development, offering a fully remote role as an Employee Relations Specialist. With a strong emphasis on mentorship and collaboration, you'll have the opportunity to work closely with experienced professionals and a leading employment law firm, ensuring you grow your expertise while making a meaningful impact in a supportive and inclusive environment. Our commitment to diversity and excellence creates a dynamic workplace where your contributions are valued and recognised.

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Contact Details:

Teleperformance Recruitment Team

We think you need these skills to ace Team Leader - Customer Service

Leadership Skills
Customer Service Skills
Communication Skills
Problem-Solving Skills
Team Management
Flexibility
Employee Engagement