Client Services Support Agent in Swindon
Client Services Support Agent

Client Services Support Agent in Swindon

Swindon Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and support for a leading international newspaper.
  • Company: Join a dynamic and compassionate team in Central Bristol.
  • Benefits: Competitive salary and the chance to make a real difference.
  • Why this job: Be part of a trusted brand and create meaningful experiences for customers.
  • Qualifications: Passion for customer service and strong communication skills.
  • Other info: Onsite role with set shifts and a supportive training programme.

The predicted salary is between 20000 - 30000 £ per year.

Start Date: 16/03/2026

Salary: £24,570 PA

Site: Spectrum House, Central Bristol - this is an onsite role only, no work at home option available.

Shifts: 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday).

Training Duration: 2 weeks.

Could this be the opportunity you have been waiting for?

Would you love to be part of an energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers?

Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!

Client Services Support Agent in Swindon employer: Teleperformance

Join a vibrant and supportive team at our Central Bristol location, where your passion for exceptional customer service will be valued and nurtured. We offer competitive salaries, comprehensive training, and a dynamic work culture that encourages personal growth and development. As part of our mission to support one of the world's most trusted newspapers, you'll find meaningful work that makes a real difference in people's lives.
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Contact Detail:

Teleperformance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Support Agent in Swindon

✨Tip Number 1

Get to know the company! Research their values and mission, especially since they support a major international newspaper. This will help you connect with the team during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences in your interview to demonstrate your passion for delivering exceptional service.

✨Tip Number 3

Be yourself! The job description mentions they want people with personality. Don’t be afraid to let your character shine through in conversations. Authenticity can set you apart from other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Client Services Support Agent in Swindon

Customer Service
Communication Skills
Active Listening
Problem-Solving Skills
Empathy
Interpersonal Skills
Attention to Detail
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your responses. Remember, we’re looking for people who can connect with our customers on a personal level.

Tailor Your Application: Make sure to tailor your application specifically for the Client Services Support Agent role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid fluff and focus on what makes you a great fit for the role. We want to know why you’re the best person for the job!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do before you hit that submit button.

How to prepare for a job interview at Teleperformance

✨Know the Company

Before your interview, take some time to research the company and its values. Understanding their mission and how they support their customers will help you align your answers with what they’re looking for.

✨Show Your Personality

Since they want people with personality, don’t be afraid to let yours shine through! Share personal anecdotes that demonstrate your passion for customer service and how you’ve made a difference in previous roles.

✨Prepare for Common Questions

Think about common interview questions related to customer service, like how you handle difficult customers or resolve conflicts. Practising your responses will help you feel more confident during the interview.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask them. This shows your interest in the role and helps you determine if it’s the right fit for you. Consider asking about team dynamics or training opportunities.

Client Services Support Agent in Swindon
Teleperformance
Location: Swindon

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