At a Glance
- Tasks: Provide exceptional customer service and support for a leading international newspaper.
- Company: Join a dynamic team at a trusted global media organisation.
- Benefits: Competitive salary, supportive team environment, and comprehensive training.
- Why this job: Be part of a compassionate team making a real difference in customer experiences.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Onsite role in vibrant Bristol with flexible shift patterns.
The predicted salary is between 19700 - 29200 £ per year.
Start Date: 16/03/2026
Salary: £24,570 PA
Site: Spectrum House, Central Bristol - this is an onsite role only, no work at home option available.
Shifts: 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday).
Training Duration: 2 weeks.
Could this be the opportunity you have been waiting for?
Would you love to be part of an energetic and compassionate team that plays a key role in supporting one of the world's most trusted international newspapers?
Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!
Client Service Support Representative in Swindon employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Support Representative in Swindon
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support their customers. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their energetic environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences in your interview to demonstrate your passion for delivering exceptional service.
✨Tip Number 3
Be yourself! The job description mentions they want people with personality. Don’t be afraid to let your character shine through in your conversations. Authenticity can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Client Service Support Representative in Swindon
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share experiences that highlight your passion for customer service.
Tailor Your Application: Make sure to customise your application for the Client Service Support Representative role. Highlight relevant skills and experiences that align with the job description, especially your ability to listen and understand customer needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Teleperformance
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission and how they support their customers. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving skills.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s a great way for them to see how you handle customer interactions. Practice common scenarios you might face in the role, such as dealing with an upset customer or answering tricky questions. This will help you feel more confident and prepared.
✨Bring Your Personality to the Table
They want to see your personality shine through! Be yourself and let your enthusiasm for the role come across. Remember, they’re looking for someone who can connect with callers, so don’t be afraid to show your warmth and compassion during the interview.