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For Companies At a Glance
- Tasks: Lead projects and manage change while ensuring financial transparency and cost control.
- Company: Join a dynamic team focused on impactful governance and stakeholder coordination.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in project delivery and financial management across diverse markets.
- Qualifications: Experience in project/change management and strong financial acumen required.
- Other info: Collaborative environment with potential for career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Specification: Project Manager / Change Manager – UKISSA
Role Title: Project Manager / Change Manager
Region: UKISSA (UK, Ireland, Sub‑Saharan Africa)
Reports To: Regional Chief Financial Officer (CFO)
Primary Focus: Cost Containment, Financial Tracking, Procurement Oversight, Governance & Stakeholder Coordination
Role Overview
The Project Manager / Change Manager will lead the UKISSA project and change agenda, reporting directly to the Regional CFO. This role functions as a central governance point across business stakeholders, finance teams, and group reporting. A key part of the role is ensuring cost discipline, driving financial transparency, and maintaining control over procurement processes. The role will coordinate all internal calls, follow-ups, and reporting routines, ensuring strong execution discipline across markets and functions.
Key Responsibilities
- Cost Management & Financial Tracking
- Lead regional cost‑containment initiatives with clear accountability to the CFO.
- Develop and maintain structured cost‑tracking models, dashboards, and variance analysis.
- Partner with regional finance, market finance leaders, and group reporting to validate data and ensure accuracy.
- Identify risks, opportunities, and corrective actions, ensuring timely escalation and follow‑through.
- Provide oversight, coordination, and challenge across the regional procurement function.
- Monitor procurement pipeline, supplier performance, PO approval governance, and tendering processes.
- Drive efficiency initiatives focused on reducing cost, improving compliance, and streamlining sourcing activities.
- Ensure procurement activity aligns with regional financial objectives and cost‑control expectations.
- Own delivery of the UKISSA change agenda, ensuring all project milestones and workstreams progress to plan.
- Maintain project plans, RAID logs, and governance frameworks across multiple stakeholder groups.
- Conduct change impact assessments and support markets through transition phases.
- Ensure project discipline, holding teams accountable for actions, risks, and dependencies.
- Act as the single point of coordination between business units, procurement, finance teams, regional leadership, and group reporting.
- Run standing meetings, steering forums, and internal calls with strong follow‑up governance.
- Foster productive relationships with functional leads to ensure alignment across all touchpoints.
- Prepare consolidated reporting packs for the Regional CFO, business stakeholders, and Group Reporting.
- Produce weekly/monthly updates on performance KPIs, spend, project risks, and operational status.
- Translate complex data into clear, actionable insights for senior leadership.
- Ensure documentation is disciplined, audit‑ready, and aligned with internal standards.
- Drive a strong rhythm of accountability across teams, ensuring timely closure of actions and deliverables.
- Enhance governance routines to increase transparency, efficiency, and cross‑functional alignment.
- Support CFO‑level reviews with data, insights, and documented recommendations.
Skills & Experience
Essential
- Proven experience in project management and/or change management within a finance‑intensive environment.
- Strong financial acumen with hands‑on experience in cost‑control, budgeting, or financial tracking.
- Demonstrated experience working with procurement processes or cross‑functional commercial teams.
- Exceptional communication skills, capable of managing senior‑level audiences.
- Proficiency in Excel, financial modelling, reporting tools, and project management systems.
- Strong stakeholder management across matrixed organisations.
Desirable
- Experience across UK, Ireland, or Sub‑Saharan Africa markets.
- Exposure to group reporting, consolidation processes, or multinational governance structures.
- Project management or change management certification (PMP, PRINCE2, Agile, Prosci).
Project Manager / Change Manager - Remote in Swansea employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager / Change Manager - Remote in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in finance or project management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to project and change management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Project Manager/Change Manager position.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to the hiring team. Don’t miss out on this opportunity!
We think you need these skills to ace Project Manager / Change Manager - Remote in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Project Manager / Change Manager. Highlight your experience in cost management, financial tracking, and procurement oversight. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your project management successes and how you've driven change in previous positions. We love a good story!
Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders, make sure to demonstrate your exceptional communication skills in your application. Use clear and concise language, and don’t shy away from showcasing your ability to translate complex data into actionable insights.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Teleperformance
✨Know Your Numbers
As a Project Manager or Change Manager, you'll need to demonstrate your financial acumen. Brush up on cost-control strategies and be ready to discuss how you've managed budgets in the past. Prepare specific examples of financial tracking models or dashboards you've developed.
✨Master Stakeholder Engagement
This role requires strong stakeholder management skills. Think about times when you've successfully coordinated between different teams or departments. Be prepared to share how you fostered relationships and ensured alignment across various functions.
✨Showcase Your Project Discipline
The interviewers will want to see your project management skills in action. Bring examples of project plans, RAID logs, or governance frameworks you've used. Discuss how you held teams accountable for actions and how you navigated challenges during project delivery.
✨Communicate Clearly and Confidently
Exceptional communication is key for this role. Practice translating complex data into clear insights. During the interview, focus on how you can convey important information to senior leadership effectively, ensuring your documentation is audit-ready and aligned with standards.
