At a Glance
- Tasks: Lead the recruitment journey for operational roles and attract top talent.
- Company: Join a dynamic team at Teleperformance, a leader in customer experience.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on social value and career development.
- Why this job: Make a real impact by shaping recruitment strategies and enhancing candidate experiences.
- Qualifications: Experience in high-volume recruitment and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard.
- Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding.
- Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly.
- Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals.
- Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs.
- Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met.
- Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint.
- Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability.
- Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients.
- Support with offshore resource development and upskilling.
- Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data.
Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment. Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions). Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function. Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Hybrid Recruitment Business Partner in Sunderland employer: Teleperformance
At Teleperformance, we pride ourselves on being an employer of choice, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, particularly in our fast-paced operational setting. With a focus on delivering a world-class candidate experience and driving social value initiatives, joining our team means being part of a forward-thinking company that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Recruitment Business Partner in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Recruitment Business Partner role. You never know who might have the inside scoop on an opportunity or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. When you apply through our website, make sure to tailor your responses to show how you align with Teleperformance's mission and how you can contribute to their recruitment goals.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in high-volume recruitment and how you've successfully partnered with stakeholders in the past. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Hybrid Recruitment Business Partner in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Recruitment Business Partner. Highlight your experience in high-volume recruitment and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for recruitment and how your skills can help us attract top talent. Remember, we love a good story!
Showcase Your Stakeholder Management Skills:In your application, emphasise your experience working with various stakeholders. We’re looking for someone who can collaborate effectively across teams, so share examples of how you've built strong relationships in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Teleperformance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recruitment Business Partner. Familiarise yourself with the end-to-end recruitment process and be ready to discuss how you would attract and engage top-quality candidates for operational roles.
✨Showcase Your Stakeholder Management Skills
Since this role involves collaborating with various stakeholders, prepare examples of how you've successfully managed relationships in previous positions. Highlight your communication skills and how you've partnered with hiring managers to define role requirements and recruitment strategies.
✨Demonstrate Your Data Savvy
Be prepared to talk about your experience with Applicant Tracking Systems (ATS) and how you've used data to drive recruitment metrics and KPIs. Discuss any tools you've used to maintain accurate recruitment data and how you've reported on these metrics to improve processes.
✨Emphasise Your Problem-Solving Abilities
In a fast-paced environment, challenges will arise. Share specific examples of how you've tackled recruitment hurdles in the past, whether it was sourcing candidates quickly or improving recruitment processes. This will show your potential employer that you're adaptable and solution-oriented.
