At a Glance
- Tasks: Provide top-notch customer service while tackling fraud prevention calls.
- Company: Join a leading company in hybrid banking support.
- Benefits: Earn up to £28,500 with OTE of £29,500 and enjoy 28 days annual leave.
- Other info: Comprehensive training provided and great employee discounts available.
- Why this job: Make a difference in financial security while enjoying flexible work options.
- Qualifications: 2 years of experience in financial services required.
The predicted salary is between 28500 - 29500 £ per year.
Teleperformance is seeking a Fraud Specialist to provide world-class customer service while handling inbound calls in Slough. The role requires a minimum of 2 years of financial services experience and offers a salary up to £28,500 with OTE of £29,500.
This position includes a comprehensive training program in Glasgow and provides the opportunity to work on-site or from home after probation.
Various employee benefits include:
- 28 days of annual leave
- Savings discounts
Fraud Prevention Specialist - Hybrid Banking Support in Slough employer: Teleperformance
Teleperformance is an excellent employer that prioritises employee growth and well-being, offering a comprehensive training programme and the flexibility to work both on-site in Slough and from home after probation. With competitive salaries, generous annual leave, and various savings discounts, we foster a supportive work culture that values world-class customer service and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Prevention Specialist - Hybrid Banking Support in Slough
✨Tip Number 1
Make sure you research Teleperformance and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to fraud prevention and customer service. We can’t stress enough how important it is to articulate your experience clearly, especially since they’re looking for someone with financial services experience.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and serious about the position. Ask about the training programme or what a typical day looks like for a Fraud Prevention Specialist.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Fraud Prevention Specialist - Hybrid Banking Support in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in financial services. We want to see how your skills align with the role of a Fraud Prevention Specialist, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud prevention and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since this role involves providing world-class customer service, make sure to highlight any previous experience you have in this area. We love candidates who can demonstrate their ability to handle calls effectively and empathetically.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Make sure you brush up on your financial services knowledge. Understand the basics of fraud prevention and be ready to discuss any relevant experience you have. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Customer Service is Key
Since the role involves providing world-class customer service, think of examples from your past experiences where you’ve excelled in this area. Be prepared to share specific stories that highlight your ability to handle difficult situations with grace and professionalism.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, training programme, and what success looks like in this role. This shows that you’re genuinely interested in the position and helps you gauge if it’s the right fit for you.
✨Dress the Part
Even if the role is hybrid, dressing professionally for the interview can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company well, whether on-site or working from home.
