At a Glance
- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive and innovative team at Teleperformance.
- Benefits: Earn £43.96 per hour plus bonuses, with flexible working hours.
- Other info: Enjoy perks like discounts, wellbeing resources, and career development opportunities.
- Why this job: Make a real difference by bridging communication gaps for deaf individuals.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 43.96 - 43.96 £ per hour.
British Sign Language (BSL) Interpreters required! This is a work-from-home opportunity offering flexible hours and competitive pay.
Start date: July 2026
Location: Work from home
Salary: £43.96 per hour
Bonus: Bonus up to 10% p/a
Operational hours: 8am - 10pm Monday to Sunday
Shifts:
- Option 1 - Friday 5pm - 10pm/Saturday 1pm - 10pm and one 3 hour shift a weekday evening
- Option 2 - Saturday and Sunday 8am - 4pm
- Option 3 - Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview: We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES:
- Empathy and Understanding: Showing genuine care and empathy is essential.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions.
- Listening Skills: Actively listening, without rushing, helps in accurately addressing concerns.
- Organisational skills: Excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: Timely follow-up shows commitment and reinforces trust.
What you get from us:
- Perks at Work – Savings Discounts / Free Online Classes
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Monthly Inspire Awards – For the best of the best
- Refer-A-Friend earns up to £1,200 for you
- Monthly Wellbeing Webinars
- Dedicated Employee Experience Progress – Here to support TP journey
The other important stuff: The role requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence to allow us to perform checks including Identity check, Nationality and Immigration Status, Basic Criminal Records Check, Employment/Academic History Check.
Disclaimer: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
