Teleperformance is recruiting for a Customer Expert to handle inbound calls for Nationwide, supporting economic crime prevention. You will investigate cases, document outcomes and communicate with customers and internal teams.
The role requires at least 6 months in a contact centre/telephony environment, a full-time permanency, and a 40-hour week based in Glasgow. Start date is 26 October 2026.
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Economic Crime Investigator β Inbound Banking (Glasgow) in Renfrew employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.