At a Glance
- Tasks: Provide compassionate support to customers while managing their cases from home.
- Company: Join Teleperformance UK, a leader in remote customer service.
- Benefits: Flexible hours, work from home, and a supportive team environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22000 - 27000 £ per year.
Teleperformance UK is seeking dedicated Contact Centre Agents to join our remote team.
You will handle a flexible 40-hour week from home, conducting compassionate and professional conversations with claimants while managing a caseload with confidentiality.
You will work to verify information, gather evidence, and coordinate with internal teams to support vulnerable customers.
Strong verbal and written communication, empathy, and time management are essential.
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Remote Customer Service & Case Specialist employer: Teleperformance
At Aviva, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment that prioritises employee wellbeing and professional growth. With comprehensive training, flexible working hours, and a range of benefits including mental health support and a cycle-to-work scheme, we empower our Customer Service Specialists to thrive while delivering outstanding service to our customers. Join us in a culture that values collaboration, emotional intelligence, and continuous improvement, making every day at Aviva a rewarding experience.
