Teleperformance in Glasgow is recruiting a Fraud Specialist for the Lloyds Banking Group campaign. You will handle inbound customer enquiries, raise fraud cases, and help protect customers' accounts from scams.
The role requires empathy, strong communication, and at least 1 year of customer service experience. Initial training is two weeks in Glasgow, followed by option to continue on-site or move to a home-working arrangement depending on performance.
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Fraud Prevention Specialist - Banking & Customer Care in Paisley employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.