Teleperformance is seeking a Team Leader in Glasgow city centre to manage and coach a customer service team. This on-site role requires full-time hours, with flexible shifts between 7am–9pm, Monday to Saturday, and additional Sunday hours.
You will lead by example to deliver a brilliant customer experience, drive performance, and support your team to meet targets while maintaining a positive culture and high engagement.
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Customer Experience Team Leader – Banking (Glasgow) in Paisley employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
