Onsite Case-Management Specialist (Empathetic Support)

Onsite Case-Management Specialist (Empathetic Support)

Full-Time No working from home possible
Teleperformance

Teleperformance is looking for dedicated Contact Centre Agents in Swalwell. This onsite role involves managing caseloads with empathy and professionalism while conducting challenging conversations.

You will handle multiple cases simultaneously, gather and assess relevant information, and collaborate with teams to support outcomes. Strong verbal communication and customer service skills are essential for success in this position.

The role offers competitive pay, with full-time shifts and a variety of employee benefits including 28 days of holiday and training opportunities.

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Teleperformance

Contact Details:

Teleperformance Recruitment Team