Teleperformance in Glasgow is seeking a Team Leader to manage a customer service team on-site. The role starts 26th October 2026 and is a permanent, full-time position offering 40 hours per week with flexible shifts between 7am–9pm, Monday to Saturday, and 10am–5pm on Sunday. You will coach and lead staff to deliver a simply brilliant customer experience, meeting operational targets while maintaining a positive team culture. Prior contact centre leadership is highly desirable. #J-18808-Ljbffr
On-site Team Leader: Customer Experience Coach employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
