Teleperformance is seeking a Customer Service Specialist to join our remote team based in Norwich. You will handle inquiries, assess cases, and provide empathetic support across multiple systems with strict confidentiality.
The role requires strong communication, time management, and the ability to work a flexible shift between 08:00 and 18:00. Full training is provided and BPSS checks are part of onboarding.
#J-18808-LjbffrRemote Case Manager – Customer Support Pro in Norwich employer: Teleperformance
At Aviva, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment that prioritises employee wellbeing and professional growth. With comprehensive training, flexible working hours, and a range of benefits including mental health support and a cycle-to-work scheme, we empower our Customer Service Specialists to thrive while delivering outstanding service to our customers. Join us in a culture that values collaboration, emotional intelligence, and continuous improvement, making every day at Aviva a rewarding experience.
