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- Tasks: Lead the QA strategy and develop a Quality Management Framework for Financial Services.
- Company: Global business process outsourcing company with a focus on quality and compliance.
- Benefits: Competitive salary, career advancement opportunities, and a dynamic work environment.
- Why this job: Shape the future of quality assurance in a leading financial services division.
- Qualifications: Proven leadership in QA and strong understanding of regulatory frameworks.
- Other info: Foster a culture of operational excellence across diverse teams.
The predicted salary is between 43200 - 72000 £ per year.
A global business process outsourcing company is seeking a Head of Quality Assurance to shape the QA strategy for its Financial Services division. This role involves developing a Quality Management Framework aligned with regulatory standards to ensure high-quality service delivery.
The successful candidate will possess proven leadership in Quality Assurance, preferably in outsourcing, and demonstrate a strong understanding of regulatory frameworks. The role requires a proactive approach to foster a culture of operational excellence across diverse teams.
Head of QA, Financial Services Outsourcing & Compliance in Northampton employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of QA, Financial Services Outsourcing & Compliance in Northampton
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of QA role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of regulatory frameworks and quality management strategies. We recommend practising common interview questions and scenarios related to QA in financial services to show you’re the right fit.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you’ve fostered a culture of operational excellence in previous roles. We want to see how you can inspire diverse teams to achieve high-quality service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of QA, Financial Services Outsourcing & Compliance in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Head of QA role. Highlight your leadership in Quality Assurance and any relevant experience in financial services outsourcing.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share your understanding of regulatory frameworks and how you’ve successfully implemented quality management strategies in the past.
Showcase Your Proactive Approach: In your application, emphasise your proactive mindset. We want to see examples of how you've fostered a culture of operational excellence in previous roles, especially across diverse teams.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Teleperformance
✨Know Your Regulatory Frameworks
Make sure you brush up on the key regulatory standards relevant to the financial services sector. Being able to discuss how these frameworks impact quality assurance will show that you’re not just familiar with the rules, but that you can apply them strategically.
✨Demonstrate Leadership Experience
Prepare specific examples of your leadership in Quality Assurance. Think about times when you successfully led a team through challenges or implemented new processes. This will help illustrate your capability to foster a culture of operational excellence.
✨Align with Company Values
Research the company’s mission and values, especially regarding their approach to outsourcing and compliance. During the interview, relate your personal values and experiences to theirs, showing that you’re a great fit for their culture.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current QA strategies and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
