At a Glance
- Tasks: Manage data privacy compliance and governance while collaborating with teams across the UK.
- Company: Join a leading global BPO known for its innovative contact centre solutions.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic environment with a chance to develop your career in a top-tier company.
- Why this job: Make a real impact in data privacy and compliance while working with diverse clients.
- Qualifications: Fluent English, strong communication skills, and experience in risk or compliance roles.
The predicted salary is between 80000 - 90000 £ per year.
We have an opening for an additional role within our UK Privacy Risk and Compliance team. Reporting into the Data Privacy Director, this role is a great opportunity for a dynamic and passionate person to grow or further develop data privacy (GDPR/DPA) skills in a leading BPO, working with clients and internal departments to meet legislative requirements through best practice data privacy and compliance standards and controls.
Responsibilities
- Application and ongoing maintenance of the TP Control based framework for corporate data privacy, Governance and compliance for the UK and Ireland, including but not limited to:
- Privacy Notices
- Record of Processing
- Consent Control monitoring, evidencing, upload and reporting
- Regulator POC
- Monitoring applicable laws and regulations and horizon scanning
- Record Retention
- Training monitoring
- DSAR
- Incident Management
- Contract review
- Vendor Due Diligence (oversight)
- Risk identification and mitigation
- Anti Money Laundering
- Government Demands
- Attending and supporting client bids and client due diligence (audits)
Skills and Experience
- Essential
- Fluent in English.
- Integrity and commitment / self-driven
- Excellent communication skills
- Assertiveness
- Ability to engage and work well at all levels in the organisation
- Previous work experience in either risk, compliance or privacy.
- Strong analytical skills and the ability to apply critical thinking skills to a given problem or project.
- Strong influencing skills are a necessity for this position as you will be working with multiple functions within the country and region to ensure delivery of the global privacy, risk and compliance program objectives.
- Stakeholder Management
- Natural curiosity
- The ability to prioritise what is important with regards to data protection risk to mitigate those risks in a timely manner.
- Preferred/nice to have
- Working knowledge of Data Privacy Regulations with a recognised certification or the ability to gain a recognised Certification within the first 6 months in the position
- Ideally has a working knowledge of Anti Money Laundering legislation and application
Data Privacy Governance and Compliance Officer in Newport employer: Teleperformance
At Teleperformance, we pride ourselves on being a leading BPO that offers a dynamic work environment where your passion for data privacy can flourish. With a strong commitment to employee growth and development, we provide comprehensive training opportunities and a collaborative culture that encourages innovation and excellence. Join us in our UK hybrid role as a Data Privacy Governance and Compliance Officer, where you will not only contribute to meaningful projects but also be part of a global team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Data Privacy Governance and Compliance Officer in Newport
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Teleperformance looking for candidates who are engaged and informed.
We think you need these skills to ace Data Privacy Governance and Compliance Officer in Newport
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Teleperformance. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Teleperformance
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Teleperformance’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!