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- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive team dedicated to bridging communication gaps.
- Benefits: Earn £43.96 per hour, with flexible hours and potential bonuses.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Level 6 NVQ in BSL and interpreting experience required.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 91000 - 91000 £ per year.
British Sign Language (BSL) Interpreters required!
Start date: May/June 2026
Location: Work from home
Salary: £43.96 P/H £91,436 P/A
Bonus: Bonus up to 10%
Shifts: 40 hours per week – (part time hours can be considered)
Operational hours: 8am - 8pm Monday to Sunday
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.
Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure.
- Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
British Sign Language (BSL) Interpreter - Work from home (Newport) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home (Newport)
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and professionals in the field. Join online forums or social media groups where you can connect, share experiences, and even find job leads.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or colleagues can help you feel more confident. Focus on showcasing your empathy, clarity, and professionalism – all key traits for a BSL interpreter.
✨Tip Number 3
Stay updated on tech trends! As a remote interpreter, being tech-savvy is crucial. Familiarise yourself with the latest video conferencing tools and interpreting software to impress during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and supporting effective communication.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home (Newport)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the BSL Interpreter role. Highlight your qualifications, like the Level 6 NVQ Certificate in British Sign Language, and any relevant experience you have. We want to see how you fit into our team!
Showcase Your Skills: In your application, don’t just list your qualifications—show us how you’ve used them! Share specific examples of your interpreting experience and how you've effectively communicated in various settings. This helps us understand your practical skills.
Be Professional and Clear: When writing your application, keep it professional but also clear and concise. Avoid jargon and make sure your communication reflects the clarity we value in our interpreters. Remember, this is your chance to demonstrate your communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common phrases and scenarios that might come up during interpreting sessions. This will not only boost your confidence but also show the interviewers that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous interpreting experiences in detail. Think of specific examples where you successfully facilitated communication between deaf and hearing individuals. Highlight any challenges you faced and how you overcame them, as this demonstrates your problem-solving skills and adaptability.
✨Understand Deaf Culture
Having a solid understanding of Deaf culture is crucial for this role. Be ready to talk about how you respect and incorporate cultural nuances into your interpreting. This shows that you’re not just skilled in BSL, but also sensitive to the community you’ll be working with.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s mission, values, and the specifics of the role. This not only shows your interest but also helps you determine if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.