At a Glance
- Tasks: Assist customers with financial fraud queries and deliver top-notch service.
- Company: Join Teleperformance, a leader in customer support and fraud prevention.
- Benefits: Earn up to £28,500 plus OTE, with great employee perks and flexibility.
- Other info: Enjoy a hybrid work model with opportunities for remote work after probation.
- Why this job: Make a difference by helping customers protect their finances in a rewarding role.
- Qualifications: 2 years of experience in financial services and strong communication skills.
The predicted salary is between 28500 - 29500 £ per year.
Teleperformance is seeking a Fraud Specialist for an office-based role in Glasgow. The ideal candidate will have at least 2 years of financial services experience.
Responsibilities include assisting customers with their queries regarding financial fraud, ensuring a high-quality service is delivered.
The salary starts at up to £28,500 with OTE of £29,500 and includes various employee perks. The role offers full-time hours, flexibility, and further opportunities for remote work after probation.
Fraud Prevention Specialist - Hybrid Banking Support in Newcastle upon Tyne employer: Teleperformance
Teleperformance is an excellent employer, offering a dynamic work culture in Glasgow that prioritises employee well-being and professional growth. With competitive salaries starting at £28,500 and a range of perks, employees enjoy flexibility and the potential for remote work after probation, making it an ideal environment for those seeking meaningful and rewarding careers in financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Prevention Specialist - Hybrid Banking Support in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Fraud Prevention Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common fraud scenarios and how you would handle them. We want you to showcase your problem-solving skills and customer service experience, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, including the Fraud Prevention Specialist position. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
We think you need these skills to ace Fraud Prevention Specialist - Hybrid Banking Support in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in financial services. We want to see how your skills align with the role of a Fraud Prevention Specialist, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud prevention and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since this role involves assisting customers with their queries, make sure to highlight any previous customer service experience. We love candidates who can demonstrate their ability to deliver high-quality service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Make sure you brush up on your financial services knowledge, especially around fraud prevention. Familiarise yourself with common fraud tactics and how to handle customer queries effectively. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Experience
With at least 2 years of experience required, be ready to discuss specific examples from your past roles. Highlight situations where you successfully resolved fraud cases or improved customer service. This will demonstrate your capability and confidence in handling similar challenges.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Take a moment to think before you respond, and don’t hesitate to ask for clarification if needed. This will help you provide more relevant answers and demonstrate your communication skills.
