At a Glance
- Tasks: Manage social media strategies and coordinate with agencies for a major beverage client.
- Company: Join Findasense, a dynamic company under Teleperformance, in a hybrid London role.
- Benefits: Enjoy a competitive salary, great benefits, and a vibrant work culture.
- Other info: Flexible, organised individuals who thrive under pressure will excel in this role.
- Why this job: Be part of an exciting international project and make a real impact in social media.
- Qualifications: 5+ years in social media project management and strong strategic expertise required.
The predicted salary is between 50000 - 50000 £ per year.
Overview
Location: London (hybrid)
Salary: £50,000 DOE
Full-time & permanent
Great benefits
At Findasense, a Teleperformance owned company, we are looking for a Social Media Project Manager for the Great Britain Market to take part in an exciting international project. In this role, you will support our client, a large multinational company in the beverage sector, across all local social media topics.
Local social roles at Findasense are not just about coordination. We are looking for someone with strong strategic social expertise who can support senior managers, assess whether recommendations fit the brand strategy, and adapt plans based on the market’s needs. This is a brilliant opportunity to manage governance, content workflows, and strategy alignment for a major global footprint. The role is not a creative role; it is an operational social role requiring strong technical knowledge.
The required profile should understand and be an expert on:
- Community Management
- Meta
- TikTok
- Publishing workflows
- Tagging and operational QA
- How to ensure agencies are running properly
What would you do?
- Strategy Support: Provide advisory input on local social strategies for client review and decision. Ensure full alignment with the central strategy and OKRs and identify synergies between social and influencer marketing.
- Content & Workflow Coordination: Support the client in briefing external agencies. Collect and consolidate feedback into a single, aligned response to share with the executing agency. Track all reworks to ensure feedback is fully implemented before closure.
- Trend Identification: Review agency trend alerts daily to identify relevant trends per brand and market. For each trend, you will provide a description, supporting examples (links/screenshots), brand relevance, and suggested next steps for client review.
- Publishing Governance: Ensure no organic content is published without required approvals from the client under a strict compliance process which involves several stakeholders. Maintain strict proof of approval in the central library (including approving entity, asset reference, approver name, and link to published content) and ensure publishing frequency follows the approved strategy.
- Quality Assurance & Process Compliance: Ensure all executing agencies follow the client's processes and guidelines. Collaborate with internal Findasense teams responsible for Community Management, tagging, and reporting in the local market. Relay approved feedback, track remediation, and escalate non-resolution.
- Governance, Escalation & Technical Coordination: Act as the main point of contact for internal Findasense teams regarding market social topics. Coordinate between Social Tech Admin and executing agencies for technical issues and access changes. Ensure executing agencies do not directly modify profile settings, bios, images, or access levels. Escalate any risks, breaches, or non-compliance to the client's local and central teams.
- Monitoring & Intelligence: Conduct monthly checks for fake accounts across all brands in the market and escalate them. Brief the Findasense Intelligence team on local social listening and reporting needs to ensure alignment with client requirements.
Requirements
The ideal candidate must have knowledge and a minimum of 5 years of professional experience in project management for social media large accounts and influencers. We are looking for a candidate who is a native of GB and who understands and is familiar with the local market, so that they can provide social and cultural insights.
We’re looking for someone native who knows how to connect with consumers! If you’re flexible, organised, and love planning exciting activations, we want to hear from you.
You have in-depth knowledge of social media best practices for executions in the market and enjoy helping others achieve their goals. Integrity and drive are super important to us, and we appreciate someone who can thrive under pressure while keeping a positive attitude. If you’re a strategic thinker who takes initiative and is always ready to jump in, you’ll fit right in with our team!
You possess strong strategic social expertise, allowing you to support senior managers, assess recommendations, and adapt them to the local market's needs. You are highly organised, detail-oriented, and capable of managing strict governance, compliance guidelines, and multi-agency workflows. You have excellent communication skills to coordinate between clients, internal Findasense teams, and external executing agencies.
Availability: You must be located in London and available to start in the role before 1st July (this includes any notice periods required by your current employer). This position is based in London, the candidate must be native and the hiring will be done through our parent company, Teleperformance.
Social Media Manager in Measham employer: Teleperformance
At Aviva, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment that prioritises employee wellbeing and professional growth. With comprehensive training, flexible working hours, and a range of benefits including mental health support and a cycle-to-work scheme, we empower our Customer Service Specialists to thrive while delivering outstanding service to our customers. Join us in a culture that values collaboration, emotional intelligence, and continuous improvement, making every day at Aviva a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Manager in Measham
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Teleperformance and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Teleperformance are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Teleperformance on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Teleperformance. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media Manager in Measham
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Teleperformance. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Teleperformance:Show us that you’ve done your homework! In your application, briefly mention what you admire about Teleperformance’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Teleperformance
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Teleperformance will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Teleperformance, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
