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- Tasks: Support students with their loan applications and handle various customer queries.
- Company: Leading customer service provider in the UK with a vibrant team.
- Benefits: Earn £12.21 per hour, with potential for increases and comprehensive training.
- Why this job: Make a real difference in students' academic futures while working remotely.
- Qualifications: Excellent people skills and confidence in PC usage required.
- Other info: Flexible hours and a positive attitude are essential for success.
The predicted salary is between 25000 - 36000 £ per year.
A leading customer service provider in the UK is seeking a Customer Service Specialist to support students with their loan applications. This full-time remote role requires excellent people skills, confidence in PC usage, and the ability to handle a variety of customer queries.
The position offers £12.21 per hour, with potential for increases, and provides comprehensive training. Flexibility, attendance, and a good attitude are essential. Join a vibrant team making a difference in students' academic futures!
Remote Student Loans Customer Service Specialist in Manchester employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Student Loans Customer Service Specialist in Manchester
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle different types of student queries, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your people skills! Be ready to share examples of how you've successfully resolved issues or helped customers in the past. This is key for a role like this.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in students' lives.
We think you need these skills to ace Remote Student Loans Customer Service Specialist in Manchester
Some tips for your application 🫡
Show Your People Skills: When writing your application, make sure to highlight your excellent people skills. We want to see how you connect with others and handle queries, so share any relevant experiences that showcase your ability to communicate effectively.
Be Confident with Tech: Since this role involves PC usage, don’t forget to mention your comfort level with technology. We’re looking for someone who can navigate systems easily, so if you’ve got experience with customer service software or similar tools, let us know!
Flexibility is Key: We value flexibility in our team members, so be sure to express your willingness to adapt to different situations. Whether it’s adjusting your schedule or handling various customer queries, showing that you can be flexible will set you apart.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you started on this exciting journey with StudySmarter!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of student loans and the application process. Brush up on common queries students might have, so you can show that you're ready to help them navigate their options.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to demonstrate your excellent people skills. Think of examples from your past experiences where you successfully handled difficult situations or provided outstanding support to customers.
✨Tech Savvy is Key
As you'll be working remotely, confidence in PC usage is a must. Familiarise yourself with common software tools and platforms used in customer service. If you can, practice using video conferencing tools to ensure you're comfortable during the virtual interview.
✨Bring a Positive Attitude
Flexibility and a good attitude are essential for this role. During the interview, convey your enthusiasm for helping students and your willingness to adapt to different situations. A positive mindset can really set you apart from other candidates!
