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- Tasks: Lead QA strategy and develop frameworks for financial services outsourcing.
- Company: A top BPO company in the UK with a focus on quality and compliance.
- Benefits: Competitive salary, leadership opportunities, and international travel.
- Why this job: Make a significant impact in a high-stakes role while mentoring a talented team.
- Qualifications: Strong leadership, analytical skills, and knowledge of UK regulatory standards.
- Other info: Opportunity for career advancement and global exposure.
The predicted salary is between 48000 - 72000 £ per year.
A leading BPO company based in the United Kingdom is seeking a Head of Quality Assurance to lead the QA strategy for its Financial Services Outsourcing division. The successful candidate will develop and oversee quality assurance frameworks, ensuring compliance with regulatory standards while mentoring a high-performing QA team.
This is a high-impact role requiring strong leadership and analytical skills, along with a deep understanding of the UK's regulatory landscape. The position includes occasional travel to South Africa and India.
Head of QA, Financial Services Outsourcing & Compliance in Manchester employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of QA, Financial Services Outsourcing & Compliance in Manchester
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of QA role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the UK’s regulatory landscape. We recommend creating a cheat sheet of key regulations and compliance standards to impress your interviewers with your expertise.
✨Tip Number 3
Showcase your leadership skills during interviews. We suggest sharing specific examples of how you’ve mentored teams in the past. This will demonstrate your ability to lead a high-performing QA team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can drive quality assurance in financial services outsourcing.
We think you need these skills to ace Head of QA, Financial Services Outsourcing & Compliance in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of QA role. Highlight your experience in quality assurance and any leadership roles you've held, especially in financial services. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've developed QA frameworks or led teams, and don’t forget to mention your understanding of regulatory standards.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive decisions in your previous roles. We love seeing how you can turn insights into action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Teleperformance
✨Know Your Regulatory Stuff
Make sure you brush up on the UK's regulatory landscape before your interview. Understand the key regulations that impact financial services outsourcing and be ready to discuss how you've navigated these in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led QA teams in the past. Think about specific challenges you faced, how you motivated your team, and the outcomes of your leadership. This will demonstrate your capability to mentor a high-performing team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your analytical skills and decision-making process. Practice articulating how you would develop and implement quality assurance frameworks in line with compliance standards.
✨Highlight Your Travel Flexibility
Since the role involves occasional travel to South Africa and India, express your willingness and enthusiasm for travel. Share any relevant experiences that showcase your adaptability and cultural awareness in international settings.
