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- Tasks: Support employee relations and develop HR strategies for a leading contact centre.
- Company: Join a top contact centre in the UK with a focus on people and performance.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make a real difference in employee engagement and workplace culture.
- Qualifications: Experience in HR within a contact centre and strong communication skills.
- Other info: Dynamic environment with opportunities for growth and impact.
The predicted salary is between 36000 - 60000 £ per year.
A leading contact centre in the United Kingdom is looking for an HR Business Partner. You will be responsible for employee relations and HR practices, ensuring effective support across the business.
The ideal candidate should have experience in HR within a contact centre environment, strong analytical and communication skills, and a relevant HR qualification.
This role involves supporting local stakeholders and developing HR strategies while promoting a culture of engagement and respect.
Strategic HR Partner for People & Performance in Luton employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic HR Partner for People & Performance in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in contact centres. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission, especially in promoting engagement and respect within teams.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific examples of how you've used data to drive HR strategies or improve employee relations in previous roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Strategic HR Partner for People & Performance in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic HR Partner role. Highlight your experience in HR within a contact centre environment and showcase your analytical and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background aligns with our needs. Don’t forget to mention your relevant HR qualifications and any specific achievements that demonstrate your capabilities.
Showcase Your Stakeholder Support Skills: In your application, emphasise your experience in supporting local stakeholders. We’re looking for someone who can develop HR strategies while promoting engagement and respect. Share examples of how you've successfully collaborated with others in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Teleperformance
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially in the context of a contact centre. Familiarise yourself with common employee relations issues and effective HR practices that are specific to this environment. This will show that you understand the unique challenges and opportunities in the sector.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive HR decisions in the past. Think about examples where your analytical skills have led to improved employee engagement or performance. Being able to quantify your impact will impress the interviewers.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. You might be asked to explain complex HR concepts or strategies, so being concise and confident will help you stand out. Consider doing mock interviews with a friend to refine your delivery.
✨Engage with Stakeholders
Be ready to discuss how you've successfully collaborated with local stakeholders in previous roles. Share specific examples of how you’ve built relationships and supported teams. This will demonstrate your ability to promote a culture of engagement and respect, which is crucial for the position.
