At a Glance
- Tasks: Lead projects and manage change across UK, Ireland, and Sub-Saharan Africa.
- Company: Dynamic organisation focused on financial excellence and governance.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving financial transparency and cost control.
- Qualifications: Experience in project/change management and strong financial skills required.
- Other info: Collaborative environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Specification: Project Manager / Change Manager – UKISSA
Role Title: Project Manager / Change Manager
Region: UKISSA (UK, Ireland, Sub‑Saharan Africa)
Reports To: Regional Chief Financial Officer (CFO)
Primary Focus: Cost Containment, Financial Tracking, Procurement Oversight, Governance & Stakeholder Coordination
Role Overview
The Project Manager / Change Manager will lead the UKISSA project and change agenda, reporting directly to the Regional CFO. This role functions as a central governance point across business stakeholders, finance teams, and group reporting. A key part of the role is ensuring cost discipline, driving financial transparency, and maintaining control over procurement processes. The role will coordinate all internal calls, follow-ups, and reporting routines, ensuring strong execution discipline across markets and functions.
Key Responsibilities
- Cost Management & Financial Tracking
- Lead regional cost‑containment initiatives with clear accountability to the CFO.
- Develop and maintain structured cost‑tracking models, dashboards, and variance analysis.
- Partner with regional finance, market finance leaders, and group reporting to validate data and ensure accuracy.
- Identify risks, opportunities, and corrective actions, ensuring timely escalation and follow‑through.
- Procurement Oversight
- Provide oversight, coordination, and challenge across the regional procurement function.
- Monitor procurement pipeline, supplier performance, PO approval governance, and tendering processes.
- Drive efficiency initiatives focused on reducing cost, improving compliance, and streamlining sourcing activities.
- Ensure procurement activity aligns with regional financial objectives and cost‑control expectations.
- Project & Change Delivery
- Own delivery of the UKISSA change agenda, ensuring all project milestones and workstreams progress to plan.
- Maintain project plans, RAID logs, and governance frameworks across multiple stakeholder groups.
- Conduct change impact assessments and support markets through transition phases.
- Ensure project discipline, holding teams accountable for actions, risks, and dependencies.
- Stakeholder Engagement & Cross‑Functional Coordination
- Act as the single point of coordination between business units, procurement, finance teams, regional leadership, and group reporting.
- Run standing meetings, steering forums, and internal calls with strong follow‑up governance.
- Foster productive relationships with functional leads to ensure alignment across all touchpoints.
- Reporting & Business Communication
- Prepare consolidated reporting packs for the Regional CFO, business stakeholders, and Group Reporting.
- Produce weekly/monthly updates on performance KPIs, spend, project risks, and operational status.
- Translate complex data into clear, actionable insights for senior leadership.
- Ensure documentation is disciplined, audit‑ready, and aligned with internal standards.
- Governance, Follow‑Up & Execution
- Drive a strong rhythm of accountability across teams, ensuring timely closure of actions and deliverables.
- Enhance governance routines to increase transparency, efficiency, and cross‑functional alignment.
- Support CFO‑level reviews with data, insights, and documented recommendations.
Skills & Experience
- Essential
- Proven experience in project management and/or change management within a finance‑intensive environment.
- Strong financial acumen with hands‑on experience in cost‑control, budgeting, or financial tracking.
- Demonstrated experience working with procurement processes or cross‑functional commercial teams.
- Exceptional communication skills, capable of managing senior‑level audiences.
- Proficiency in Excel, financial modelling, reporting tools, and project management systems.
- Strong stakeholder management across matrixed organisations.
- Desirable
- Experience across UK, Ireland, or Sub‑Saharan Africa markets.
- Exposure to group reporting, consolidation processes, or multinational governance structures.
- Project management or change management certification (PMP, PRINCE2, Agile, Prosci).
Project Manager / Change Manager - Remote in Luton employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager / Change Manager - Remote in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in finance or project management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to project and change management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that Project Manager/Change Manager role. We love seeing applications directly from our site, and it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Project Manager / Change Manager - Remote in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager / Change Manager role. Highlight your experience in cost management, financial tracking, and procurement oversight. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your project management successes and how you've driven change in previous positions.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, make sure to demonstrate your exceptional communication skills in your application. We love seeing candidates who can translate complex data into clear insights!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Teleperformance
✨Know Your Numbers
As a Project Manager / Change Manager, you'll need to demonstrate strong financial acumen. Brush up on your cost-control strategies and be ready to discuss how you've successfully managed budgets or financial tracking in previous roles. Bring specific examples that highlight your ability to drive financial transparency.
✨Master the Procurement Process
Since procurement oversight is key in this role, make sure you understand the procurement processes relevant to the position. Be prepared to talk about your experience with supplier performance monitoring and how you've driven efficiency initiatives in past projects. This will show your potential employer that you can align procurement activities with financial objectives.
✨Showcase Your Stakeholder Skills
Stakeholder engagement is crucial for this role, so think of examples where you've successfully coordinated between different teams. Highlight your communication skills and how you've fostered productive relationships across functions. This will demonstrate your ability to act as a central governance point, which is essential for the job.
✨Prepare for Change Management Questions
Expect questions around change delivery and project discipline. Prepare to discuss how you've managed project milestones and conducted change impact assessments in the past. Use specific instances to illustrate your approach to holding teams accountable and ensuring timely closure of actions and deliverables.