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- Tasks: Assist students with loan applications and inquiries over the phone.
- Company: Leading customer service provider in Liverpool.
- Benefits: Starting pay of £12.21 per hour, with future increases and virtual training.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Strong people skills, resilience, and reliable internet connection.
- Other info: Full-time role with a supportive team and growth potential.
The predicted salary is between 12 - 16 £ per hour.
A leading customer service provider is seeking Customer Service Specialists in Liverpool to support student loans. You will handle incoming calls, helping students with their loan applications and related inquiries.
The role requires 40 hours per week with training provided virtually. Candidates must have people skills, resilience, and a stable internet connection.
The starting pay is £12.21 per hour, increasing in April 2026. Apply today for this rewarding opportunity!
Remote Student Loans Customer Service Specialist in Liverpool employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Student Loans Customer Service Specialist in Liverpool
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult calls or tricky questions from students. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your people skills! Be ready to share examples of how you've helped others in the past, especially in stressful situations. It’s all about demonstrating your resilience.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to get started on this exciting opportunity, so don’t hesitate to hit that apply button!
We think you need these skills to ace Remote Student Loans Customer Service Specialist in Liverpool
Some tips for your application 🫡
Show Your People Skills: In your application, let us know about your experience in customer service. Share specific examples where you've helped others, as this role is all about supporting students with their loan applications.
Be Resilient: We want to see how you handle challenges! Mention any tough situations you've faced in previous roles and how you overcame them. This will show us that you're ready for the dynamic environment of customer service.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that match the job description, so we can see why you're the perfect fit for our team.
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of student loans. Familiarise yourself with common questions students might have about their applications. This will show that you're not just a people person but also knowledgeable about the role.
✨Show Off Your People Skills
During the interview, highlight your experience in customer service. Share specific examples where you've successfully helped someone over the phone. This will demonstrate your ability to connect with students and handle their inquiries effectively.
✨Prepare for Virtual Training
Since the training is virtual, ensure your tech setup is solid. Test your internet connection and any software you'll be using. Mentioning your readiness for remote work can give you an edge, showing that you're proactive and adaptable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
