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- Tasks: Handle customer service calls and provide top-notch support to clients.
- Company: Global outsourcing contact centre with a focus on customer satisfaction.
- Benefits: Competitive salary, work-from-home flexibility, and comprehensive training.
- Why this job: Kickstart your service career while working remotely and making a difference.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Temporary full-time role with 40 hours a week and growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A global outsourcing contact center in the UK is seeking a Customer Expert to handle customer service calls for a public sector client. The role involves providing information and support via phone, requiring strong communication skills and attention to detail. Comprehensive training will be offered. This is a temporary, full-time contract with 40 hours a week, working from home. Competitive salary and various benefits included.
Remote Customer Expert - Fast-Track Your Service Career in Liverpool employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Expert - Fast-Track Your Service Career in Liverpool
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in the role and helps us understand how you can fit into our team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer service calls, try role-playing with a friend or family member to get comfortable with responding to different scenarios.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. It’s a great way to show your enthusiasm for the position and helps us see that you’re thinking critically about your potential role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed and allows us to keep track of all candidates efficiently. Plus, we love seeing applications come directly from our site!
We think you need these skills to ace Remote Customer Expert - Fast-Track Your Service Career in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about handling customer service calls, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can convey information effectively.
Pay Attention to Detail: Attention to detail is key in this role, so ensure your application is free from typos and errors. Double-check everything before you hit send – we want to see that you take pride in your work!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific experiences that relate to providing support and information, as this will show us you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us, making it easier for us to review your details and get back to you quickly!
How to prepare for a job interview at Teleperformance
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand common scenarios you might face in the role and think about how you would handle them. This will show your potential employer that you're prepared and have a genuine interest in providing excellent service.
✨Practice Your Communication Skills
Since this role involves handling customer service calls, practice speaking clearly and confidently. You could even do mock interviews with friends or family to get comfortable with articulating your thoughts. Remember, effective communication is key!
✨Research the Company and Client
Take some time to learn about the outsourcing contact centre and the public sector client they serve. Understanding their values and mission can help you tailor your responses during the interview and demonstrate that you’re aligned with their goals.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, training process, and company culture. This not only shows your enthusiasm but also helps you determine if the job is the right fit for you.