Hybrid Banking Customer Service Advisor in Lisburn

Hybrid Banking Customer Service Advisor in Lisburn

Lisburn Full-Time 27976 - 27976 £ / year (est.) No working from home possible
Teleperformance

At a Glance

  • Tasks: Provide exceptional customer service and help clients achieve their financial goals.
  • Company: Join a diverse and inclusive team at Teleperformance.
  • Benefits: Competitive salary, hybrid working, pension, and mental health support.
  • Other info: Extensive training and support in a dynamic work environment.
  • Why this job: Make a real difference in customers' lives while enjoying great perks.
  • Qualifications: Strong communication skills and a customer-focused attitude.

The predicted salary is between 27976 - 27976 £ per year.

Join Teleperformance as a Customer Service Advisor in Newtownards and enjoy a competitive annual salary of up to £27,976, with hybrid working options. You will provide exceptional service to customers, helping them achieve their financial goals through informed decision-making.

In an environment that values diversity and inclusion, you'll receive extensive support and training. Additionally, you'll benefit from perks like a workplace pension, mental health support, and well-being resources.

Applicants with strong communication and customer-focused attitudes are encouraged to apply.

Hybrid Banking Customer Service Advisor in Lisburn employer: Teleperformance

At Teleperformance, we pride ourselves on being an excellent employer, offering a competitive salary and hybrid working options in the vibrant community of Newtownards. Our commitment to diversity and inclusion fosters a supportive work culture where employees can thrive, with extensive training and growth opportunities available. Enjoy additional benefits such as a workplace pension, mental health support, and well-being resources, making your experience both meaningful and rewarding.

Teleperformance

Contact Details:

Teleperformance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Banking Customer Service Advisor in Lisburn

Tip Number 1

Research the company culture at Teleperformance. Understanding their values around diversity and inclusion can help you tailor your approach during interviews, showing that you're a great fit for their team.

Tip Number 2

Practice your communication skills! As a Customer Service Advisor, you'll need to convey information clearly and effectively. Try role-playing common customer scenarios with friends or family to build your confidence.

Tip Number 3

Don’t underestimate the power of networking. Connect with current or former employees on LinkedIn to gain insights about the role and the company. They might even share tips that could give you an edge in the hiring process!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.

We think you need these skills to ace Hybrid Banking Customer Service Advisor in Lisburn

Customer Service Skills
Communication Skills
Decision-Making Skills
Financial Knowledge
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Communication Skills:Make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and help them achieve their financial goals, so share examples of your past experiences!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Customer Service Advisor. Mention how your skills align with our values of diversity and inclusion, and how you can contribute to our team.

Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for customer service and how you can make a difference in our customers' lives. We’re looking for genuine people who care about helping others.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!

How to prepare for a job interview at Teleperformance

Know Your Stuff

Before the interview, make sure you understand the role of a Customer Service Advisor and what Teleperformance stands for. Familiarise yourself with their values, especially around diversity and inclusion, as this will show your genuine interest in the company.

Showcase Your Communication Skills

Since strong communication is key for this role, prepare examples from your past experiences where you effectively communicated with customers. Think about how you resolved issues or helped someone achieve their goals, as this will highlight your customer-focused attitude.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the training process, the team culture, or how they support mental health and well-being. It shows that you’re engaged and genuinely interested in the position.

Practice Makes Perfect

Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can help you shine!