At a Glance
- Tasks: Provide exceptional customer service and assist with banking needs in a fast-paced environment.
- Company: Join Teleperformance, a leader in customer service with a supportive culture.
- Benefits: Hybrid working model, competitive salary, and focus on your wellbeing and development.
- Why this job: Make a real difference in customers' lives while growing your career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27976 - 27976 € per year.
Teleperformance is seeking a permanent Customer Service representative based in Lisburn. You will provide exceptional service while helping customers navigate their banking needs in a fast-paced and supportive environment. The role offers a hybrid working model, two office days per week, and an annual salary up to £27,976.
Key responsibilities include:
- Conducting financial reviews
- Managing customer interactions
- Ensuring satisfaction with services offered
Join a diverse team and enjoy numerous benefits aimed at your wellbeing and professional development.
Hybrid Banking Customer Experience Specialist in Lisburn employer: Teleperformance
Teleperformance is an excellent employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Lisburn. With a hybrid working model and a competitive salary, employees benefit from a diverse team environment and numerous perks designed to enhance both personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Banking Customer Experience Specialist in Lisburn
✨Tip Number 1
Network like a pro! Reach out to current employees at Teleperformance on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Customer Experience Specialist role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle difficult customers or resolve issues quickly. We want you to shine in that fast-paced environment!
✨Tip Number 3
Show your passion for banking and customer service during your conversations. Share personal stories that highlight your skills and dedication to helping others. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Hybrid Banking Customer Experience Specialist in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and banking. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team at Teleperformance. Keep it engaging and personal.
Showcase Your Communication Skills:As a Customer Experience Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with customers effortlessly!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our diverse team!
How to prepare for a job interview at Teleperformance
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand common customer queries and how to address them effectively. This will show that you're not just interested in the role, but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to handle customer interactions with care and professionalism.
✨Familiarise Yourself with Teleperformance
Research Teleperformance’s values, mission, and the specific services they offer. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show your genuine interest in the company.
✨Prepare Questions for Them
Think of insightful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position.
