Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide outstanding customer service and educate clients on banking options.
- Company: Join a supportive team at Natwest in Belfast City Centre.
- Benefits: Save on commuting with flexible work arrangements and enjoy various perks.
- Why this job: Make a real difference in customers' financial journeys while maintaining work-life balance.
- Qualifications: Detail-oriented with a passion for helping others achieve their financial goals.
- Other info: Access to wellbeing resources, discounts, and excellent career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We are hiring Financial Services Contact Centre Agents to join our supportive, fast-paced customer service team.
Save on commuting costs with only 2 days in the office each week once you have successfully completed training and passed grad bay. Cut down daily expenses - less spent on travel, lunches and workwear. Ideal for maintaining a work-life balance while still being part of a team.
Location: Natwest, Belfast City Centre
Shifts: Full time - 40 hours per week - hours worked between 07:00 and 23:00.
Credit, Criminal, Sanctions and Fraud check will be completed.
Perks at Work:
- Savings Discounts
- Free Online Classes
- Podcast
- Wellbeing Resources
- Webinars
- Access to GP’s, Mental Health Support, Financial Advice, Legal Advice
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Refer-A-Friend earns up to £1,200 for you
- Dedicated Employee Experience Progress – Here to support TP journey
You will provide a proactive and reactive service to ensure that our customers meet all of their financial arrangements in line with their own financial goals. You will receive all the tools you need to do this role in your company-led training and time in Grad Bay.
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs.
We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times. You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them.
We’re looking for a detail-oriented person to compliantly complete processes and procedures while providing each customer with a seamless experience. In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services.
Customer Training Consultant in Lisburn employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Consultant in Lisburn
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Training Consultant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your interview skills! Get a mate to do some mock interviews with you. Focus on showcasing your customer service experience and how you can help customers meet their financial goals. Confidence is key!
✨Tip Number 3
Research the company! Familiarise yourself with Natwest's values and services. This will not only help you in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and perks we offer, making it easier for you to land that perfect job!
We think you need these skills to ace Customer Training Consultant in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Training Consultant role. Highlight any relevant experience in customer service and training, and don’t forget to showcase your detail-oriented skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers achieve their financial goals and how your skills align with our values at StudySmarter.
Showcase Your Communication Skills: Since this role involves educating customers, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully communicated complex information before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Teleperformance
✨Know the Company Inside Out
Before your interview, take some time to research Natwest and its values. Understand their approach to customer service and how they support their clients in achieving financial goals. This will not only show your interest but also help you align your answers with their mission.
✨Prepare for Customer Scenarios
As a Customer Training Consultant, you'll need to demonstrate your ability to handle various customer situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. Be ready to discuss these scenarios during the interview.
✨Showcase Your Detail Orientation
Since the role requires a detail-oriented approach, prepare to highlight your organisational skills. Bring examples of how you've successfully managed processes or ensured compliance in previous roles. This will reassure the interviewers that you can maintain high standards in customer interactions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your expectations.
