Teleperformance in Glasgow is seeking a Team Leader to drive the delivery and continuous improvement of customer experience within a fast-paced banking client environment. You will coach a team to exceed service expectations and meet operational targets while maintaining a positive culture.
The role is a permanent, full-time on-site position in Glasgow city centre, starting 26th October 2026, with 40 hours per week and flexible shift coverage across 7am–9pm, Monday to Saturday and 10am–5pm on
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Team Leader - Customer Experience & Coaching Lead (Glasgow) in Larkhall employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
