At a Glance
- Tasks: Conduct quality checks and provide insights to enhance standards in a prestigious banking environment.
- Company: Join a leading banking client with a focus on quality and excellence.
- Benefits: Enjoy competitive salary, discounts, online classes, and wellbeing resources.
- Other info: Flexible remote work with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring high-quality standards in a dynamic industry.
- Qualifications: Strong communication skills and a passion for quality assurance are essential.
The predicted salary is between 31500 - 31500 £ per year.
Location: Work at home (UK)
Contract: Permanent & full-time - flexibility required
Salary: £31,500
Role Overview
Working as a Quality Assessor for a prestigious banking client, the post holder will be expected to complete quality checks and monitoring, provide insight into trends and how to overcome these and present findings in a meaningful and structured way. The successful candidates will ensure that consistency, fairness and high standards in Quality are not only met, but also exceeded.
Competencies & Skills Required
- Solid understanding of how Quality can influence achievement of business objectives
- Excellent command of the English language
- Strong motivational skills to develop people's attitudes and skills
- Excellent communication skills to impart knowledge and information
- Committed, enthusiastic, positive and resilient
- Able to cope in a high-pressure environment
- Comfortable with adapting to fast paced change
- Advantageous to have experience within financial services
- Advantageous to have previous QA experience
Skills/personal attributes
- Accuracy and speed
- Presentation skills to report statistical information and conduct team briefs
- High level of numeracy and literacy
- Ability to take on new challenges and ideas
- Excellent communication skills both written and verbal
- Sound coaching skills
- Ability to undertake statistical analysis
- Confident and capable of communicating with client and team members
- Highly organised with the ability to meet deadlines
- Ability to cope under pressure
What you get from us
- Perks at Work - Savings Discounts / Free Online Classes
- Savings Discounts / Podcast / Wellbeing Resources / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice
- Critical Illness - up to £10,000
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Monthly Inspire Awards - For the best of the best
- Refer-A-Friend earns up to £1,200 for you
- Monthly Wellbeing Webinars
- Dedicated Employee Experience Progress - Here to support TP journey
Quality Assessor in Larkhall employer: Teleperformance
As a Quality Assessor for our prestigious banking client, you will thrive in a supportive work-from-home environment that champions flexibility and employee wellbeing. Our culture prioritises personal growth, offering numerous resources such as free online classes, mental health support, and a cycle-to-work scheme, ensuring you have the tools to excel in your role while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assessor in Larkhall
✨Tip Number 1
Network like a pro! Reach out to people in the banking and quality assurance sectors. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to quality assessment. Think about how you can showcase your skills in communication and coaching. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive improvements in previous roles. Bring examples of your work that demonstrate your ability to present findings clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that Quality Assessor role!
We think you need these skills to ace Quality Assessor in Larkhall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality Assessor role. Highlight your relevant experience in quality assurance and any skills that align with our job description, like communication and analytical abilities.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences to show how you’ve successfully managed quality checks or improved processes. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your points are easy to understand. This reflects your communication skills, which are crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Teleperformance
✨Know Your Quality Standards
Familiarise yourself with the quality standards relevant to the banking sector. Understand how these standards influence business objectives and be ready to discuss how you can help exceed them.
✨Showcase Your Communication Skills
Prepare to demonstrate your excellent command of the English language. Practice articulating your thoughts clearly and concisely, as strong communication is key in this role.
✨Be Ready for Pressure
Think about examples from your past where you've thrived under pressure. Be prepared to share how you managed high-stress situations while maintaining accuracy and speed in your work.
✨Highlight Your Coaching Experience
If you have experience in coaching or mentoring, make sure to bring it up. Discuss how you've developed others' skills and attitudes, as this will show your commitment to team success.
