Teleperformance is hiring a Customer Expert in Glasgow to handle inbound calls for Nationwide. Requires at least 6 months contact centre experience. Salary Β£26,436.80 per year. Location: Glasgow (not remote); 40 hours/week with shift rotation."
You will conduct investigations into economic crime, support customers via phone, and provide risk-based decisions within defined procedures. Strong communication, accuracy and IT skills are essential, with benefits and ongoing progression opportunities.
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Economic Crime Investigator β Inbound Support (Glasgow) in Larkhall employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.