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- Tasks: Provide top-notch customer support for banking queries and promote digital services.
- Company: Join a leading customer service provider in Glasgow with a focus on excellence.
- Benefits: Enjoy 28 days of leave, well-being resources, and flexible working options post-training.
- Other info: Full-time role with a competitive salary and opportunities for career growth.
- Why this job: Make a difference by helping customers while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and previous customer service experience are essential.
The predicted salary is between 26436 - 26436 £ per year.
Teleperformance is seeking a Customer Service Specialist based in Glasgow to deliver outstanding service to customers. This full-time position offers a salary of £26,436.80 and requires strong communication skills along with previous customer service experience.
The role includes supporting banking queries and promoting digital services. Successful candidates will enjoy benefits such as well-being resources, 28 days of annual leave, and opportunities for flexible working after training.
Banking Customer Support Specialist – Glasgow (Hybrid) in Larkhall employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Customer Support Specialist – Glasgow (Hybrid) in Larkhall
✨Tip Number 1
Get to know the company! Research Teleperformance and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering outstanding service, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples where you've gone above and beyond for customers. We want to hear those stories that highlight your problem-solving skills and ability to handle queries effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the job. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Banking Customer Support Specialist – Glasgow (Hybrid) in Larkhall
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in customer service. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Tailor Your Application: Take a moment to customise your CV and cover letter for the Banking Customer Support Specialist position. Mention any relevant experience you have with banking queries or digital services to show us you're the right fit.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and how you can contribute to our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Before the interview, make sure you brush up on your banking knowledge and customer service skills. Familiarise yourself with common banking queries and digital services that the company promotes. This will show that you're not just interested in the role but also prepared to tackle the challenges it presents.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on answering typical customer service questions, like how you would handle a difficult customer or resolve a banking issue. This practice will help you articulate your thoughts clearly and confidently during the actual interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, be ready to demonstrate your ability to listen and respond effectively. Use examples from your previous experience where you successfully resolved customer issues or improved service delivery. This will highlight your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training processes, or the digital services they offer. This shows your genuine interest in the role and helps you determine if it's the right fit for you.