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- Tasks: Lead the recruitment journey for operational roles and attract top talent.
- Company: Join a dynamic team at Teleperformance, a leader in customer experience.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by shaping recruitment strategies and enhancing candidate experiences.
- Qualifications: Experience in high-volume recruitment and strong stakeholder management skills required.
- Other info: Fast-paced environment with a focus on social value and continuous improvement.
The predicted salary is between 35000 - 45000 £ per year.
As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives.
You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard.
- Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding.
- Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly.
- Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals.
- Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs.
- Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met.
- Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint.
- Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability.
- Support with offshore resource development and upskilling.
- Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data.
Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment. Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions). Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function. Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner - Projects in Kilmarnock employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Business Partner - Projects in Kilmarnock
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Recruitment Business Partner role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their recruitment strategies and think about how you can contribute to making Teleperformance an employer of choice. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role, especially in high-volume recruitment. Highlight your ability to manage stakeholders and deliver a world-class candidate experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Teleperformance.
We think you need these skills to ace Recruitment Business Partner - Projects in Kilmarnock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Recruitment Business Partner role. Highlight your experience in high-volume recruitment and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about recruitment and how your skills match our needs. Don’t forget to mention your experience with operational roles and stakeholder management – we love that stuff!
Showcase Your Data Skills: Since maintaining accurate recruitment data is key, make sure to highlight your proficiency with ATS platforms and any experience you have with reporting metrics. We’re all about efficiency and quality, so show us how you can contribute!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Teleperformance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recruitment Business Partner. Familiarise yourself with the end-to-end recruitment process and be ready to discuss how you would attract and engage top-quality candidates for operational roles.
✨Showcase Your Stakeholder Management Skills
Since this role involves collaborating with various stakeholders, prepare examples that demonstrate your ability to build strong relationships. Think about times when you've successfully partnered with hiring managers or other departments to meet recruitment goals.
✨Be Data-Driven
Highlight your experience with recruitment metrics and KPIs. Be prepared to discuss how you've used data to improve recruitment processes in the past. This will show that you can maintain accurate recruitment data and provide valuable insights.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment, challenges will arise. Prepare to share specific examples of how you've tackled recruitment issues or improved processes. This will showcase your organisational skills and ability to manage competing priorities while maintaining quality.