Teleperformance is recruiting for a Fraud Specialist (Lloyds Banking Group) based in Glasgow. You will handle inbound customer calls, raise fraud cases, and guide customers to secure their accounts within Lloyds Banking Group’s fraud framework.
Training occurs in Glasgow, with on-site work for the first 3 months, then potential hybrid work options. We require a professional telephone manner, excellent English, and a year of customer service experience.
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Fraud Specialist - Banking (Hybrid, Glasgow) in Kilmarnock employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.