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For Companies At a Glance
- Tasks: Assist customers with banking queries and provide top-notch service.
- Company: Leading contact centre employer in Scotland with a focus on teamwork.
- Benefits: Competitive salary, annual leave, health support, and flexible working options post-training.
- Why this job: Join a dynamic team and make a difference in customers' banking experiences.
- Qualifications: Strong communication skills and a passion for teamwork.
The predicted salary is between 30000 - 42000 £ per year.
A leading contact center employer in Scotland is seeking a Customer Service Specialist for their Personal Banking line. The role involves answering customer queries, providing excellent service, and supporting with various banking processes.
Candidates should have strong communication skills and a desire to work in a team-oriented environment. Flexible working options may be available after initial training in Glasgow.
This position offers a competitive salary and numerous benefits including annual leave and health support.
Inbound Banking Customer Advisor – Glasgow in Kilbarchan employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Banking Customer Advisor – Glasgow in Kilbarchan
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that connection, and we want you to shine!
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common banking scenarios with a friend. We want you to feel confident when answering those tricky customer queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. We can help you find opportunities and make valuable connections that could lead to your dream job.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always looking for passionate individuals who want to join our team and provide excellent service to customers.
We think you need these skills to ace Inbound Banking Customer Advisor – Glasgow in Kilbarchan
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about answering customer queries, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Inbound Banking Customer Advisor role. Mention specific experiences that relate to personal banking and customer service to show us you’re the right fit.
Highlight Team Spirit: We love team players! In your application, share examples of how you’ve worked in a team-oriented environment. This will help us see how you can contribute to our collaborative culture at StudySmarter.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s a straightforward process, and we’ll be able to review your details quickly!
How to prepare for a job interview at Teleperformance
✨Know Your Banking Basics
Brush up on your knowledge of personal banking processes and common customer queries. Being able to discuss these confidently will show that you're prepared and genuinely interested in the role.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your strong communication skills. Use clear and concise language, and don’t hesitate to share examples of how you've effectively resolved customer issues in the past.
✨Emphasise Teamwork
Since this role is team-oriented, be ready to talk about your experiences working in a team. Highlight how you’ve collaborated with others to achieve goals or improve service delivery.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and flexible working options. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
