Teleperformance in Glasgow is hiring a Customer Service Specialist for the Personal Banking line (Lloyds). The role is office-based with training in Glasgow and full-time permanent hours, 40 per week, with shift flexibility 08:00β22:00 across seven days.
You will handle inbound banking queries, promote online banking, and resolve issues on first contact. A minimum of one year in customer service is required; English fluency and excellent communication are essential.
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Inbound Banking Support Specialist β Hybrid Role in Irvine employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.