Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with personal banking inquiries and provide top-notch service.
- Company: Fast-paced contact centre focused on customer excellence.
- Benefits: Competitive salary, savings discounts, and 28 days of leave.
- Why this job: Join a dynamic team and make a difference in customers' banking experiences.
- Qualifications: Strong communication skills and a customer-focused mindset.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 25396 - 25396 £ per year.
A fast-paced contact center employer is seeking a Customer Service Specialist to provide excellence in service while assisting customers with personal banking inquiries. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-focused approach.
Responsibilities include:
- Answering inbound calls
- Assisting with banking-related issues
- Ensuring compliance with regulatory standards
Competitive salary of £25,396.80 with benefits including savings discounts and 28 days of leave.
Inbound Banking Customer Advisor – Glasgow in Irvine employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Banking Customer Advisor – Glasgow in Irvine
✨Tip Number 1
Make sure you know the ins and outs of personal banking. Brush up on common banking inquiries and regulations so you can impress during your interview. We want to see you shine!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable answering questions clearly and confidently. Remember, it’s all about that customer-focused approach.
✨Tip Number 3
Don’t forget to showcase your problem-solving abilities. Think of examples from your past experiences where you’ve turned a tough situation into a positive outcome. We love to hear those success stories!
✨Tip Number 4
Apply through our website for the best chance at landing the job! It shows you’re serious about joining our team and makes it easier for us to find your application. Let’s get you started on this exciting journey!
We think you need these skills to ace Inbound Banking Customer Advisor – Glasgow in Irvine
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your strong communication skills. We want to see how you can convey information clearly and effectively, just like you would with our customers.
Problem-Solving is Key: Don’t forget to mention any experiences where you’ve successfully solved problems. We love candidates who can think on their feet and come up with solutions, especially in a fast-paced environment like ours.
Customer-Focused Approach: Make it clear that you have a customer-focused mindset. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with our values at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Teleperformance
✨Know Your Banking Basics
Brush up on your knowledge of personal banking products and services. Familiarise yourself with common banking inquiries and regulatory standards, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Practice clear and concise communication. During the interview, focus on articulating your thoughts well and listen actively. This will show that you can handle customer interactions effectively, which is crucial for the role.
✨Prepare for Problem-Solving Scenarios
Think of examples from your past experiences where you successfully resolved customer issues. Be ready to discuss these scenarios in detail, highlighting your problem-solving abilities and customer-focused approach.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges faced by the contact centre. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
