At a Glance
- Tasks: Provide remote British Sign Language interpretation for diverse clients and settings.
- Company: Join a leading company dedicated to enhancing communication access.
- Benefits: Earn £43.96 per hour, enjoy flexible hours, and access great perks.
- Other info: Work from home with opportunities for professional development and growth.
- Why this job: Make a real difference by bridging communication gaps for the deaf community.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 43.96 - 43.96 £ per hour.
British Sign Language (BSL) Interpreters required!
Start date: July 2026
Location: Work from home
Salary: £43.96 per hour (40 hours @£91,436)
Bonus: Bonus up to 10% p/a
Shifts: Various shifts available within operating hours - please hit apply, upload your CV and we will be in touch with more information!
Operational hours: 8am - 10pm Monday to Sunday. We are keen to hear from Interpreters who can work the evening shift till 10pm and weekend shift! Evening and weekend availability is highly valued, helping customers maintain access to vital interpreting services outside of traditional office hours.
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure.
- Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
What you get from us:
- Perks at Work – Savings Discounts / Free Online Savings Discounts / Podcast / Wellbeing Resources / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
- Critical Illness – up to £10,000
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Monthly Inspire Awards – For the best of the best
- Refer-A-Friend earns up to £1,200 for you
- Monthly Wellbeing Webinars
- Dedicated Employee Experience Progress – Here to support TP journey
The other important stuff:
The role you are applying for requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence to allow us to perform the below checks:
- Identity check
- Nationality and Immigration Status (including the entitlement to undertake the work we are offering)
- Basic Criminal Records Check
- Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history, employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us.
Disclaimer: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
British Sign Language (BSL) Interpreter - Work from home - Remote in Hull employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a flexible work-from-home environment that empowers British Sign Language (BSL) Interpreters to thrive. Our commitment to employee well-being is reflected in our comprehensive benefits package, including mental health support, professional development opportunities, and a culture that values empathy and collaboration. Join us to make a meaningful impact while enjoying the convenience of remote work and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home - Remote in Hull
✨Tip Number 1
Get your networking game on! Connect with other BSL interpreters and professionals in the field. Join online forums or social media groups where you can share experiences, tips, and even job leads. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before your interview, brush up on your interpreting skills and be ready to demonstrate them. You might even want to do a mock interview with a friend or colleague. This will help you feel more confident and prepared when it’s time to shine.
✨Tip Number 3
Show off your flexibility! Since the role requires evening and weekend shifts, make sure to highlight your availability during these times. Employers love candidates who can adapt to their needs, so let them know you’re ready to jump in whenever they need you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you, so hit that apply button and let’s get the conversation started!
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home - Remote in Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your qualifications and experience in British Sign Language interpreting. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your Level 6 NVQ Certificate and Diploma!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about BSL interpreting and how you can contribute to our mission. Keep it friendly yet professional, and let us know about your evening and weekend availability!
Showcase Your Experience:When detailing your work history, focus on your interpreting experience and any relevant roles that demonstrate your skills. We love seeing candidates who have a solid understanding of Deaf culture and can adapt quickly to new technologies.
Apply Through Our Website:Don’t forget to hit apply on our website! It’s the easiest way for us to receive your application and get in touch with you. Plus, we’re excited to learn more about you and your journey in the world of BSL interpreting!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common interpreting scenarios and practice interpreting between spoken English and BSL. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Showcase Your Empathy
During the interview, highlight your ability to empathise with clients. Share examples of how you've effectively communicated with deaf individuals in the past. This will show that you understand the importance of building trust and rapport, which is crucial for a BSL Interpreter.
✨Be Tech-Savvy
Since this is a remote position, be prepared to discuss your experience with video remote interpreting technology. Familiarise yourself with the tools commonly used in the industry and be ready to explain how you adapt to new technologies quickly.
✨Demonstrate Professionalism
Punctuality and preparedness are key! Arrive on time for your interview and come equipped with any necessary documents. Show that you can maintain a professional attitude, even in a virtual setting, as this reflects your readiness for the job.
