At a Glance
- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive and innovative team at Teleperformance.
- Benefits: Earn £43.96 per hour plus bonuses, with flexible working hours.
- Other info: Enjoy perks like discounts, online classes, and mental health support.
- Why this job: Make a real difference by bridging communication gaps for the deaf community.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 43.96 - 43.96 £ per hour.
British Sign Language (BSL) Interpreters required! Start date: August 2026. Location: Work from home. Salary: £43.96 per hour. Bonus: Bonus up to 10% p/a. Operational hours: 8am - 10pm Monday to Sunday. Shifts: 16 hour permanent shift available. Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm.
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting Support and model the company's mission and values.
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping.
- Demonstrate the ability to adapt quickly to new and changing technologies.
- Multitask between interpreting effectively and utilizing calls.
- Participate in company sponsored training for Professional Development.
- Exhibit the ability to meet performance expectations with minimal supervision.
- Possess the ability to work effectively in a fast paced, dynamic environment.
- Demonstrate strong interpersonal skills in all settings.
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language.
- Level 6 NVQ Diploma in Sign Language Interpreting.
- Technical knowledge for interpreting IT/Customer Support calls.
- Able to provide accurate interpretation.
- Good understanding of Deaf culture.
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role).
Essential Competencies:
- Empathy and Understanding: Showing genuine care and empathy is essential.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions.
- Listening Skills: Actively listening, without rushing, helps in accurately addressing concerns.
- Organisational skills: Excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: Timely follow-up shows commitment and reinforces trust.
What you get from us:
- Perks at Work – Savings Discounts / Free Online Classes / Podcast / Wellbeing Resources / Webinars / Access to GP’s, Mental Health Support, Financial Advice, Legal Advice.
- Critical Illness – up to £10,000.
- Cycle to Work Scheme.
- Eyecare support voucher.
- Holiday Purchase Scheme.
- Length of Service Awards.
- Workplace Pension.
- Monthly Inspire Awards – For the best of the best.
- Refer-A-Friend earns up to £1,200 for you.
- Monthly Wellbeing Webinars.
- Dedicated Employee Experience Progress – Here to support TP journey.
The other important stuff:
The role you are applying for requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence to allow us to perform the below checks: Identity check, Nationality and Immigration Status (including the entitlement to undertake the work we are offering), Basic Criminal Records Check, Employment/Academic History Check - for a period three years leading up to your application.
Disclaimer: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apply promptly! A high volume of applicants is expected for the role, do not wait to send your CV. Remote working/work at home options are available for this role.
British Sign Language (BSL) Interpreter - Work from home - Remote in Hampshire employer: Teleperformance
At Aviva, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment that prioritises employee wellbeing and professional growth. With comprehensive training, flexible working hours, and a range of benefits including mental health support and a cycle-to-work scheme, we empower our Customer Service Specialists to thrive while delivering outstanding service to our customers. Join us in a culture that values collaboration, emotional intelligence, and continuous improvement, making every day at Aviva a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home - Remote in Hampshire
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
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If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Teleperformance.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home - Remote in Hampshire
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Teleperformance:Take some time to research Teleperformance and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Teleperformance
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Teleperformance's values and approach.
