Teleperformance in Glasgow is recruiting a Team Leader to drive delivery and improve customer experience through coaching a busy contact centre team. You will lead by example, inspire performance, and ensure service standards are met while delivering against operational targets.
The role is on site in Glasgow city centre, permanent, 40 hours per week, with shift flexibility 7am–9pm Mon–Sat and 10am–5pm Sun. Start date 26 October 2026 and salary £27,500.
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Glasgow-Based Customer Experience Team Leader in Hamilton employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
