Teleperformance in Glasgow is seeking a Customer Expert to handle inbound calls and chats for Virgin Money/Nationwide. The role is office-based with initial training at the client’s Glasgow location and a fixed 40-hour week (Mon–Fri, 8:00–18:00). Start date is 11 January 2027.
The role focuses on delivering outstanding customer care, protecting and developing loyalty, and providing tailored product recommendations while meeting stringent attendance and service standards.
#J-18808-Ljbffr
Banking Customer Care Specialist (On-Site) – Glasgow in Hamilton employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
