At a Glance
- Tasks: Provide top-notch customer service while tackling fraud queries for a leading bank.
- Company: Join Teleperformance, a dynamic company with a focus on customer excellence.
- Benefits: Earn up to £28,500 plus OTE, with great benefits and remote work options.
- Other info: Enjoy flexible hours and a supportive team environment.
- Why this job: Make a difference in banking security while developing your professional skills.
- Qualifications: Strong communication skills and experience in financial services are essential.
The predicted salary is between 28500 - 28500 £ per year.
Teleperformance is seeking a Fraud Specialist based in Glasgow to provide exceptional customer service while managing fraud queries for Lloyds Banking Group. The role requires flexibility in working hours and offers the opportunity to work remotely after probation.
The ideal candidate will have strong communication skills, a professional manner, and experience in financial services. Competitive salary up to £28,500 plus OTE, alongside comprehensive benefits.
Fraud Prevention Specialist - Hybrid Banking Support in Gloucester employer: Teleperformance
Teleperformance is an excellent employer for those seeking a rewarding career in the financial services sector. With a strong focus on employee development, we offer comprehensive benefits and a supportive work culture that values flexibility and work-life balance, especially with our hybrid working model in Glasgow. Join us to be part of a dynamic team where your contributions are recognised and you can grow professionally while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Prevention Specialist - Hybrid Banking Support in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at Lloyds or Teleperformance. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your fraud prevention knowledge. We recommend researching common fraud scenarios and how to handle them. This will show you're serious about the role and ready to tackle challenges head-on.
✨Tip Number 3
Practice your communication skills! Since this role involves managing customer queries, we suggest doing mock interviews with friends or family. Clear and confident communication is key to impressing your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who want to make a difference in fraud prevention.
We think you need these skills to ace Fraud Prevention Specialist - Hybrid Banking Support in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in financial services and customer service. We want to see how your skills match the role of a Fraud Prevention Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud prevention and how your communication skills can help us provide exceptional service at Teleperformance.
Showcase Flexibility:Since the role requires flexibility in working hours, mention any previous experiences where you adapted to changing schedules or worked in dynamic environments. We love candidates who can roll with the punches!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Teleperformance
✨Know Your Fraud Basics
Make sure you brush up on the fundamentals of fraud prevention and detection. Understand common fraud schemes, especially those relevant to banking. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves exceptional customer service, practice articulating your thoughts clearly and professionally. Prepare examples from your past experiences where you successfully handled difficult customer queries or resolved conflicts.
✨Flexibility is Key
Be ready to discuss your availability and willingness to adapt to different working hours. Highlight any previous experience where you had to be flexible, as this will demonstrate your readiness for the hybrid nature of the job.
✨Research Teleperformance and Lloyds Banking Group
Familiarise yourself with both companies' values and missions. Understanding their approach to customer service and fraud prevention will help you align your answers with what they’re looking for, making you a more attractive candidate.
