Telephone and Digital Assessor in Glasgow

Telephone and Digital Assessor in Glasgow

Glasgow Full-Time 31500 - 31500 £ / year (est.) Working from home possible
Teleperformance

At a Glance

  • Tasks: Conduct quality checks and provide insights for a prestigious banking client.
  • Company: Join a leading bank with a strong reputation for excellence.
  • Benefits: Enjoy a competitive salary, flexible working, and career development opportunities.
  • Other info: Work from home in a supportive and dynamic environment.
  • Why this job: Make a real impact by improving quality standards in the banking sector.
  • Qualifications: Attention to detail and strong analytical skills required.

The predicted salary is between 31500 - 31500 £ per year.

Quality Assessor

Location: Work at home (UK)

Contract: Permanent & full-time - flexibility required

Salary: £31,500

Role Overview

Working as a Quality Assessor for a prestigious banking client, the post holder will be expected to complete quality checks and monitoring, provide insight into trends and how to overcome these, and present findings in a meaningful and structured way.

Telephone and Digital Assessor in Glasgow employer: Teleperformance

As a Telephone and Digital Assessor for a prestigious banking client, you will enjoy the flexibility of working from home in the UK while being part of a supportive and dynamic team. Our company prioritises employee growth through continuous training and development opportunities, fostering a culture of collaboration and innovation that empowers you to make a meaningful impact in your role.

Teleperformance

Contact Details:

Teleperformance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telephone and Digital Assessor in Glasgow

Tip Number 1

Before you even think about applying, make sure you know the ins and outs of the role. Familiarise yourself with what a Quality Assessor does, especially in the banking sector. This will help you tailor your approach and show that you're genuinely interested.

Tip Number 2

Practice makes perfect! Get comfortable with common interview questions related to quality assessment and data analysis. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees in similar roles on LinkedIn. They can provide insider tips and might even refer you directly to the hiring manager, giving you a leg up in the application process.

Tip Number 4

When you're ready to apply, do it through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Telephone and Digital Assessor in Glasgow

Quality Assessment
Monitoring Skills
Data Analysis
Trend Analysis
Presentation Skills
Attention to Detail
Communication Skills

Some tips for your application 🫡

Read the Job Description Thoroughly:Before you start your application, take a moment to read through the job description carefully. This will help you understand what we're looking for and tailor your application to match our needs.

Showcase Your Skills:When writing your application, make sure to highlight your relevant skills and experiences. We want to see how your background aligns with the role of a Quality Assessor, so don’t hold back!

Be Clear and Concise:Keep your application clear and to the point. Use structured language and avoid jargon where possible. We appreciate straightforward communication, especially since you'll be presenting findings in a meaningful way.

Apply Through Our Website:Once you're ready, make sure to apply through our website. It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Teleperformance

Know Your Quality Metrics

Familiarise yourself with the key quality metrics relevant to the banking sector. Understand how quality assessments are conducted and be ready to discuss your insights on trends and improvements during the interview.

Showcase Your Analytical Skills

Prepare examples of how you've used data to identify trends or solve problems in previous roles. Be specific about the tools you used and the impact your findings had, as this will demonstrate your analytical capabilities.

Practice Clear Communication

Since you'll need to present findings in a structured way, practice explaining complex information clearly and concisely. Consider doing mock interviews with friends or family to refine your delivery.

Emphasise Flexibility and Adaptability

Highlight your ability to adapt to changing circumstances, especially since the role requires flexibility. Share examples from your past experiences where you successfully navigated changes or challenges.