Teleperformance is seeking a Customer Service Expert to join our work-from-home team supporting ScotRail customers. This full-time role offers 40 hours per week with flexible shift windows (7am–10pm) and an annual salary of £26,436.80.
Start date expected September/October 2026, with training and ongoing support. You will handle inbound calls and emails, resolve queries, and guide customers through their journeys, delivering exceptional service and meeting performance targets in a fast-paced
Remote Customer Care Specialist — Flexible Hours in Glasgow employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
