At a Glance
- Tasks: Assist customers with inquiries about employment, benefits, and support plans.
- Company: Join a vibrant team at Teleperformance in Glasgow.
- Benefits: Salary of £24,784 PA, comprehensive training, and excellent employee support.
- Other info: Permanent position with monthly awards and a supportive work environment.
- Why this job: Make a real difference during challenging times for individuals.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24784 - 24784 £ per year.
Teleperformance is seeking a Customer Service Expert for a full-time on-site role in Glasgow. You will join a vibrant team dedicated to supporting individuals through challenging times during the cost of living crisis.
Responsibilities include assisting customers with inquiries about their employment status, benefits, and support plans.
This permanent position offers a salary of £24,784 PA with comprehensive training and excellent benefits, including employee support resources and monthly awards.
Impactful Inbound Support Specialist in Glasgow employer: Teleperformance
Teleperformance is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture in the heart of Glasgow. With comprehensive training, competitive salaries, and a strong focus on recognising employee contributions through monthly awards, you will find meaningful opportunities to make a difference while developing your career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Impactful Inbound Support Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at Teleperformance on LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tough situations, especially during challenging times. We want to see your problem-solving skills shine!
✨Tip Number 3
Show your passion for helping others! In your conversations, highlight any previous experience where you’ve made a positive impact on someone’s life. It’s all about demonstrating that you care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Impactful Inbound Support Specialist in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see how you can make a difference in our customers' lives, especially during tough times.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role of an Inbound Support Specialist. We love seeing specific examples of how you've supported customers in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Teleperformance
✨Know the Company Inside Out
Before your interview, take some time to research Teleperformance. Understand their mission, values, and the specific challenges they address, especially during the cost of living crisis. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
As an Inbound Support Specialist, you'll be dealing with various customer inquiries. Think about common scenarios you might face and how you would handle them. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Empathy and Understanding
Given the nature of the role, it's crucial to demonstrate empathy. Be ready to share examples from your past experiences where you've successfully supported customers through tough situations. This will highlight your ability to connect with individuals during challenging times.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
