Teleperformance in Glasgow is hiring a Team Leader to manage and coach a performance-driven contact centre team. You will lead by example, drive service excellence, and ensure targets are met through effective coaching and process improvements.
The role requires hands-on leadership, strong communication, and the ability to thrive in a fast-paced banking client environment. On-site in Glasgow with full-time hours and a permanent contract.
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High-Impact Team Leader – Customer Experience in Glasgow employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
