Teleperformance in Glasgow is seeking a Team Leader - Customer Service to lead and coach a team of Customer Service Specialists on-site in the city centre. The role is full-time, permanent, with 40 hours per week and a salary of £29,000.
You will be responsible for developing and mentoring your team to meet qualitative and quantitative targets, while ensuring compliance with client rules and procedures. The role emphasizes a customer-centric culture and staff development for high achievement.
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Customer Service Team Lead - On-site Glasgow employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
