At a Glance
- Tasks: Be the friendly voice helping customers navigate their journeys.
- Company: Join a dynamic team in Glasgow focused on customer satisfaction.
- Benefits: Competitive salary and flexible working hours.
- Other info: Full-time role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in customers' experiences every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26436 - 26436 £ per year.
Location: Glasgow onsite only
Hours: 40 hours a week - 7am - 10pm. 5 days worked over Monday - Sunday (must be fully flexible)
Start date: July 2026
Salary: £26,436.80 PA (yearly)
A smooth journey isn't just about being on time! It is about having someone there when things don't always go to plan; that's where you come in!
Asesor/a Atención Clientes in Glasgow employer: Teleperformance
Join a dynamic team in Glasgow where your role as a Customer Service Expert is not just about answering queries, but about creating memorable experiences for our customers. We pride ourselves on fostering a supportive work culture that values flexibility and personal growth, offering comprehensive training and development opportunities to help you thrive in your career. With competitive salaries and a commitment to employee well-being, we ensure that every team member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Asesor/a Atención Clientes in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about how you'd handle tricky situations.
✨Tip Number 3
Be ready to showcase your skills! Think of specific examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our team. Don’t miss out!
We think you need these skills to ace Asesor/a Atención Clientes in Glasgow
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing.
Tailor Your Application:Make sure to tailor your application to the role of Customer Service Expert. Highlight any relevant experience and skills that match what we’re looking for, especially your flexibility and customer service skills.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Teleperformance
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Understand what makes a great customer experience and be ready to share examples from your past roles. This will show that you’re not just familiar with the theory, but you can apply it in real situations.
✨Flexibility is Key
Since the role requires full flexibility across various shifts, be prepared to discuss your availability openly. Highlight any previous experiences where you adapted to changing schedules or handled unexpected challenges with ease.
✨Showcase Your Communication Skills
As a Customer Service Expert, clear communication is vital. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to refine your responses.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you align your answers with what they’re looking for. Mentioning how your personal values match theirs can really make you stand out during the interview.
